INNOVATIVE TECHNOLOGY SOLUTIONS

 GLOBAL TECHNOLOGY SOLUTIONS

1. Redfire experts work with your team to design end-to-end and easily deployed infrastructure services and solutions.
2. Solutions include: Fiber Internet, Dark Fiber, Cable Internet, Phone Services (UCaaS), Contact Center Services (CCaaS), Cybersecurity (Network Firewall), Wi-Fi installation, and any type of managed services for your business.  
3. We excel at planning, and migrating thousands of locations correctly the first time around.
4. Redfire evaluates existing infrastructure, presents leading options, negotiates optimum pricing from vendors, and fully manages installations.
5. We provide options for multi-location companies such as consolidated circuit billing, day-to-day management, and high volume installations. 
6. Our experts are experienced with all leading vendors that are the  backbone of today's enterprise and contact center networks.

LEVERAGING INNOVATIVE TECHNOLOGY

1. Redfire delivers leading IT solutions including customized solutions that are required to accomplish specific tasks within large-scale IT environments.
2. Redfire is a subject matter expert in A.I. that drastically improves customer-interfacing and business operations.
3. Redfire can help with a full suite of managed services and outsourcing solutions 24/7/365. 
4. We provide CCaaS migration services, UCaaS installation experts, and IT Administrators with years of experience supporting applications.
5. We provide almost any type of inbound and outbound  support services including: Sales Support, IT support, Marketing Campaigns, Computer Help Desk, and Customer Care.
6. Redfire provides outsourced customer care agents and 24/7/365 Customer Care Center. We specialize in 'agents' that are highly skilled in  IT, customer care, sales, and administrative support.

SIMPLIFY CCaaS

1. Redfire provides Contact Center solutions that digitally transform your business to ensure long-term success.
2. We work with the top 5 leading CCaaS and UCaaS providers in the market including migrations.
3. We understand the migration path a large-scale operation requires when moving from a legacy on-premise solutions or CCaaS solution to a fully optimized Contact Center as a Solution (CCaaS) service.  
4. Redfire understands the complexity of evaluating vendors, the type of solutions offered, integration obstacles, and overall health of the business without disruptions.  
5. Customer Care is critical to any company's' success. Redfire can help you migrate and install a new CCaaS solution.
6. We provide complete solutions for integrated UCaaS, CCaaS, WFM, A.I., and even Outsourced Agents.
7. We can migrate your existing network to a CCaaS solution.

LEADING DIGITAL TRANSFORMATIONS

1. Customer-driven, digital-first approach  to all aspects of a business, from its business models to customer  experiences to processes and operations. 
2. Redfire provides options on A.I., automation, hybrid cloud and other digital technologies to  leverage data and drive intelligent workflows, faster and smarter  decision-making, and real-time response to market disruptions.
3. Redfire Technologies specializes in cloud evaluation, back-up, disaster, recovery, and implementing hybrid cloud solutions that exceed your requirements while reducing costs.
4. We deliver many top rated Cloud Providers delivering Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
5. Redfire Technologies can help your evaluate, design, and deploy a fully managed cloud solution across AWS, Microsoft Azure, Google, Rackspace, VMWare, Salesforce, and many others. 
6. Whether your business requires Scalability, Cost Efficiency, Collaboration and Accessibility, or Storage and Data Management Redfire can work with you to ensure that you have the best-in-class solution at the lowest price possible.

IMPLEMENT A.I. TO OPTIMIZE OPERATIONS

1. A.I. (Artificial Intelligence) and Cloud Computing are two distinct but interconnected technologies that have the potential to significantly impact and optimize business operations.
2. A.I. refers to the development of computer systems that can perform tasks that typically require human intelligence. These tasks include learning, reasoning, problem-solving, perception, and language understanding. 
3. A.I. can be categorized into two types: Narrow A.I. (or Weak A.I.), which is designed to perform a specific task, and General A.I. (or Strong A.I.), which has the ability to understand, learn, and apply knowledge across various domains.
4. In the context of business operations, A.I. can accelerate and optimize processes in several ways including Automation, Data Analysis, Predictive Analysis, Personalization, and NLP (Natural Language Processing).
5. In summary, the integration of A.I. and Cloud Computing can accelerate and optimize business operations by automating tasks, analyzing data, improving decision-making, enhancing customer experiences, and providing scalable and cost-effective infrastructure. This combination empowers businesses to stay competitive in a rapidly evolving digital landscape.

 CYBERSECURITY CAPABILITIES

1. Redfire security experts engage your IT or cybersecurity team to evaluate and identify weaknesses in your network.
2. We help maintain cybersecurity in a constantly evolving threat landscape that is a challenge for all organizations. 
3. We take a more proactive and adaptive approach to keep up with evolving risks.
4. Redfire brings to the table leading cybersecurity options for small businesses to Fortune 500 businesses including DOD and NSA level security options.
5. Think you network is secured including your mobile devices? Then allow our Penetration Testing Team to evaluate your existing solution.  You would be surprised at what they find.   
6. Business protection against cyber-attacks and data breaches. 
7. Protection for end users and endpoint devices.
8. Regulatory Compliance
9. Our vendors provide a comprehensive cybersecurity solution for all businesses.
10. Large-scale updates for endpoint and edge devices.
11. Redfire leading providers deliver:  

• Next-Generation Firewall (NGFW)
• Application Visibility and Control
• Threat Prevention
• URL Filtering
• Zero Trust Network Security
• Micro-Segmentation
• User and Device Authentication
• Advanced Threat Intelligence
• Secure Remote Access
• Cloud Security
• Automation and Orchestration
• Centralized Management